Understanding the users
I spoke to a few users about the problems they encountered using the platform.
Information Architecture
I prioritised the most important information to users and created a journey that allowed users navigate from one page to another easily.
Design, Prototype & Test
I designed low fidelity wireframes and high fidelity mockups then tested with users before handing the final designs to engineering team.
Usability Testing
At every stage of the design process we tested our design ideas with users to ensure we had accounted for every use case and edge-case scenario.
Lessons learnt
An important lesson learnt from this exercise is the importance of constantly communicating with your users to help you understand how they are currently using your product. Also, by speaking to users we realised users needed a way to add their properties on the website. This birthed the "add a property" feature on estateintel’s website. We would never have realised this if we did not talk to our users.
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